At Ameia, we value open communication and are here to assist you with any questions or concerns. Below is how you can get in touch with us.
                                                                                                - Mahira Khan

1. Contact Options

You can reach out to us through the following methods:

Email:

• For any inquiries, you can email us at help.ameia@outlook.com.
  

• We strive to respond to all emails within 24–48 hours, excluding weekends and holidays.

Business Hours:

• Monday to Friday: 9:00 AM – 6:00 PM (IST)

• Saturday and Sunday: Closed

2. Common Inquiries We Handle

We’re happy to assist with:

• Order-related questions (status, shipping, modifications, etc.)

• Returns, exchanges, or refunds (refer to our Returns Policy).

• Technical issues with our website or checkout process.

• General product questions.

3. Customer Support Standards

Our customer support team is dedicated to ensuring your satisfaction. We are committed to:

• Providing clear and accurate information.

• Resolving issues promptly and professionally.

4. Response Expectations

We aim to provide timely assistance, but response times may vary during peak shopping seasons or holidays. If you do not receive a response within 48 hours, please resend your inquiry or check your spam/junk folder.

Thank you for choosing Ameia.
We are here to ensure your shopping experience is smooth, enjoyable, and stress-free.

Last Updated: June 30, 2025